
Your team needs more than goals.
Goals tell people what they need to accomplish. A vision gives them a picture of what they're building together—and why it matters.
💡 The Vault Insight: When people understand that bigger picture, they can make better decisions, prioritize more effectively, and take greater ownership without waiting for their manager to tell them what to do next.
But “writing a vision” can sound like a big corporate exercise. It doesn't need to be.
A team vision is simply a clear picture of why your team exists and what you're trying to build together.
Here are five questions to help you write yours.
1. Why do we exist?
Start with purpose. This is not What does our team do? but:
Who is better off because we do our work well?
A customer support team's purpose isn't answering tickets. It might be making sure customers feel heard and appreciated. Its’s grounded in personal connection and helping people.
A recruiting team's purpose isn't filling positions. It might be bringing together the folks who will shape the evolution of a company. It’s grounded in creating the kind of culture and company that everyone wants to be part of.
A vision without purpose is just a destination. Your team also needs a reason to want to get there.
2. What are we trying to make true?
Imagine your team 12–18 months from now, and you're wildly successful.
What's different because of your work?
What have you accomplished? What problems have you solved? What can your organization or customers do now that they couldn't before?
Go beyond KPIs. Describe a future people can actually picture.
3. What do we want to be known for?
Imagine someone talking about your team when you're not in the room.
What do you hope they say?
Maybe you're known for solving the hardest problems. Moving quickly without sacrificing quality. Making customers feel genuinely cared for. Being 100% accurate and trustworthy.
Think about the reputation you want to earn.
4. How do we work?
What behaviors will make that vision possible?
How do you communicate, collaborate, make decisions, handle disagreement, and take ownership?
Don't create a giant list of values. Focus on the few behaviors that define how this team operates at its best.
5. What does it feel like to be on this team?
Your vision shouldn't only describe what your team produces. It should describe the team you're creating for the people on it.
How do you want people to feel here?
Trusted? Challenged? Supported? Proud? Energized? Empowered to make decisions? Excited to bring forward ideas?
Now, write the future
Take your answers and turn them into a short picture of the future. Start with:
“A year from now, our team…”
Describe who you're helping, what you're accomplishing, what you're known for, how you're working together, and what it feels like to be part of it.
Keep it short enough to remember, specific enough to picture, and aspirational enough that you still have something to build toward.
Then ask yourself:
Could someone tell whether our vision came true without ever reading the vision statement?
Could they see it in how your team works? Hear it in how customers talk about you? See it in the decisions people make when you're not in the room?
If so, you've created more than a statement.
You've given your team something to build toward together.
Who is better off when your team does its best work—and how? I’d love to hear your response. Hit reply and let me know.
—Ashley Walton, CMO & Treadmill Desk Advocate

